Privacy Policy

Introduction and Scope

This Privacy Policy is an integral part of the terms governing your use of this website. It outlines the specific types of information collected by Retweaks ("we," "us," "our" & "RPL") and explains how that information is used. This policy does not extend to the practices of any third-party entities that we do not own or control.

About Us

Retweaks is one of the leading IT service providers helping companies redefine their digital possibilities for nearly a decade now. With our team of 150+ tech evangelists, we are building the digital infrastructure of our clients positioning them to be the market leaders of their respective industries. Our official address is Paras Trinity, 10th & 11th Floor, Sec 63, Gurgaon - 122018.

Websites Covered by this Policy

This privacy policy applies to the following website: www.retweaks.global. It covers personal data collected through our website, as well as data gathered via telephone, LiveChat, and related social media applications.

Information We Collect

"Personal Information" is defined as any data that identifies you as an individual or can be directly linked to an identifiable person, such as your name, job title, company name, address, phone number, or email address.

How we gather this information:

Here are a few examples of how we may obtain your personal information:

  • When you contact us by mail, email, or telephone.
  • Through automated technologies like web server logs, which collect data on IP addresses, device details, cookies, and web beacons.

When you subscribe to our publications.

When you use our marketing interfaces like "Discuss your project," "Subscribe to our Blog," or "Newsletters." You can opt out of these at any time using the email address provided below.

When you fill out contact forms or use email links on our site.

During event, promotion, contest, survey, and conference registrations.

When you submit CVs, resumes, or work history details.

When you request further information from us.

When you provide us with business cards or other contact information.

How We Use Personal Data

The personal information you provide may be used for any purpose described in this policy or for purposes explicitly stated at the time of collection. We may use your data for one or more of the following:

To send you information you have requested or that we believe may be relevant to your interests.

To initiate and complete commercial transactions with you or the organization you represent.

To fulfill our contractual obligations with you or the entity you represent.

To ensure the security of our website and business infrastructure.

To improve and manage our website's performance.

To monitor and enforce compliance with our Terms of Business.

For any other purpose for which the information was originally provided.

To enhance customer service by helping us respond to your support needs more efficiently.

To analyze how our users collectively utilize our website to improve their overall experience.

Cookies: We use cookies to personalize content and ads, analyze traffic, provide social media features, and ensure the basic functioning of our website.

SMS: Terms & Conditions

SMS consent is not shared with third parties.

Messaging frequency may vary.

Message and data rates may apply.

Types of SMS you can receive from us are Appointment reminders, Get in touch messages

Our messages to customers will only go when we want to setup a meeting and trying to get in touch or reminders for already setup meetings.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website at https://retweaks.global and for policy policy and terms visit our page Visit https://retweaks.global/privacy-policy.html

Data Retention and Protection

We will hold your personal information only for as long as necessary to fulfill the purpose for which it was collected or as legally required. Our procedures for storing and destroying personal data align with all relevant laws. If you submit personal information about other individuals, you confirm that you have the authority to do so and to allow us to use that information as outlined in this policy. We have implemented robust physical, technical, and administrative security measures to protect your data from loss, misuse, or destruction. We only share information with third-party service providers and agents who are legally bound to maintain confidentiality and use the data solely for authorized purposes. Our formal contracts with these providers ensure they adhere to the same level of data protection as required by law.

GDPR Compliance and Your Rights

We adhere to the EU General Data Protection Regulation (GDPR) framework for the collection, use, and retention of personal information from the European Union and Switzerland. We follow the GDPR principles of notice, choice, accountability, security, data integrity, access, and recourse. In the event of a conflict between our policy and GDPR principles, the GDPR shall prevail. As a data subject, you have certain rights. To exercise them, please contact us at info@retweaks.global. We may require two forms of valid identification for verification.

Our Cookie Policy

We use cookies for several reasons: to provide a better browsing experience and to improve our site. By continuing to use our website, you agree to our use of cookies. The types of cookies we use include:

Analytical/Performance Cookies: Allow us to count visitors and observe how they navigate our site, which helps us enhance functionality.

Functionality Cookies: Used to recognize you on return visits so we can personalize content and remember your preferences.

Targeting Cookies: Record your visits, pages viewed, and links clicked to make our website and its advertising more relevant to your interests. We may share this data with third parties for this purpose.

You can block cookies in your browser settings, but be aware that blocking all cookies may prevent you from accessing parts of our site.

Contact Information

For any comments, questions, or suggestions about this privacy policy, or for information on how we handle your personal data, please email us at info@retweaks.global. You can also contact us by mail at our global headquarters:

Retweaks
Paras Trinity, 10th & 11th Floor, Sec 63, Gurgaon - 122018